Duke Energy Carolinas, Customer Assistance Program (CAP) Monthly Bill Credit

Duke Energy Carolinas

Available Energy Assistance

About This Program

Duke Energy Carolinas, Customer Assistance Program (CAP) Monthly Bill Credit is available to homeowners in Charlotte, NC.

Duke Energy Carolinas' Customer Assistance Program (CAP) provides a monthly electric bill credit of up to $42 for income-qualifying customers in North Carolina. Qualifying households must be at or below 200% of the federal poverty level and are Duke Energy customers. The credit is applied automatically each month upon enrollment.

Maximum annual credit at $42/month for 12 months.

Official program page checked live on 2026-06-22.

Data last verified 2026-04-03. How we verify our data.

In Charlotte, NC, you can combine this program with other local help to cut your cost:

Key Details

  • Income limit: 200% of federal poverty level
  • Monthly credit up to $42 applied to Duke Energy electric bill
  • Available to Duke Energy Carolinas residential customers in NC
  • Enroll by calling 800-777-9898 or visiting duke-energy.com
  • Can be combined with LIEAP and Weatherization programs

How to Apply

Get free help applying Visit Official Program Page Track this program

800-777-9898

A grant-savvy contractor in Charlotte, NC can handle the paperwork, inspections, and timelines so your funding releases on schedule. Getting matched is free.

You will likely need a contractor to apply

Projects like this almost always need a licensed contractor, and many grants ask for a written estimate as part of your application. Lining up a contractor in Charlotte early keeps your application moving.

Get matched with a contractor

Each program sets its own contractor rules. Check the official program page for exact requirements.

Your application paperwork

Documents you will likely need

  • Proof you own and live in the home (deed, recent mortgage statement, or property tax bill).
  • A government-issued photo ID for every owner on title.
  • Household income proof (recent pay stubs, last year's tax return, or benefit award letters for everyone in the home).
  • A written estimate from a licensed contractor for the work (many programs require this to apply).
  • A recent utility bill for the home (energy and weatherization programs use it to confirm service and usage).
  • Photos of the problem area or the work to be done.
  • The program's own application form, completed (use the official link or phone number on this page).
Download this checklist (PDF)

Requirements vary by program and locality. Confirm the exact rules on the official program page. We can help you prepare your paperwork, but you submit it yourself.

Deadline: Rolling enrollment

Questions about this program?

Ask us. It is free, and a real person answers within a business day.

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Frequently asked questions

How much can Duke Energy Carolinas, Customer Assistance Program (CAP) Monthly Bill Credit provide in Charlotte, NC?

Up to $42/month ($504/year) bill credit.

Who qualifies for Duke Energy Carolinas, Customer Assistance Program (CAP) Monthly Bill Credit in Charlotte?

Duke Energy Carolinas, Customer Assistance Program (CAP) Monthly Bill Credit is open to homeowners in Charlotte, NC. It prioritizes low-income households.

How do I apply for Duke Energy Carolinas, Customer Assistance Program (CAP) Monthly Bill Credit in Charlotte, NC?

Apply directly with Duke Energy Carolinas using the official program link on this page or call 800-777-9898. There is no middleman and no fee.

Need a Contractor for This Grant?

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