HEAP, Home Energy Assistance Program

Monroe County Dept. of Human Services / NYS OTDA

Available Home Repair

About This Program

HEAP, Home Energy Assistance Program is available to homeowners and renters in Rochester, NY.

Federal LIHEAP-funded program helping income-eligible Monroe County residents pay heating costs. Regular and Emergency HEAP benefits available through the 2025-2026 heating season. Amount depends on household income, size, and heating source.

One regular benefit per season plus possible emergency benefits

Official program page checked live on 2026-06-22.

Data last verified 2026-04-03. How we verify our data.

In Rochester, NY, you can combine this program with other local help to cut your cost:

Key Details

  • Monroe County residents, apply at mybenefits.ny.gov
  • Regular HEAP opened Dec 1, 2025
  • Emergency HEAP opened Jan 2, 2026
  • Available through April 7, 2026 or until funds exhausted
  • Call 585-753-6477 Mon-Fri 9am-3pm

How to Apply

Get free help applying Visit Official Program Page Track this program

585-753-6477

A grant-savvy contractor in Rochester, NY can handle the paperwork, inspections, and timelines so your funding releases on schedule. Getting matched is free.

You will likely need a contractor to apply

Projects like this almost always need a licensed contractor, and many grants ask for a written estimate as part of your application. Lining up a contractor in Rochester early keeps your application moving.

Get matched with a contractor

Each program sets its own contractor rules. Check the official program page for exact requirements.

Your application paperwork

Documents you will likely need

  • Proof you own and live in the home (deed, recent mortgage statement, or property tax bill).
  • A government-issued photo ID for every owner on title.
  • Household income proof (recent pay stubs, last year's tax return, or benefit award letters for everyone in the home).
  • A written estimate from a licensed contractor for the work (many programs require this to apply).
  • Photos of the problem area or the work to be done.
  • The program's own application form, completed (use the official link or phone number on this page).
Download this checklist (PDF)

Requirements vary by program and locality. Confirm the exact rules on the official program page. We can help you prepare your paperwork, but you submit it yourself.

Deadline: Through April 7, 2026 or until funds exhausted

Questions about this program?

Ask us. It is free, and a real person answers within a business day.

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Frequently asked questions

Who qualifies for HEAP, Home Energy Assistance Program in Rochester?

HEAP, Home Energy Assistance Program is open to homeowners and renters in Rochester, NY. It prioritizes low-income households.

How do I apply for HEAP, Home Energy Assistance Program in Rochester, NY?

Apply directly with Monroe County Dept. of Human Services / NYS OTDA using the official program link on this page or call 585-753-6477. There is no middleman and no fee. Deadline: Through April 7, 2026 or until funds exhausted.

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